UX Research.

Great design starts with a deep understanding. Our UX research services focus on discovering user behaviours, needs, and motivations to inform effective design strategies. Through evidence-based activities, we ensure that every solution is rooted in real-world insights and aligned with your goals.

What we provide

  • Stakeholder Workshops: Engaging key voices to define goals and challenges using collaborative tools like impact mapping and problem definition

  • Research Planning: Building a clear research roadmap using methods such as market analysis, content audits, stakeholder mapping, and recruitment strategies.

  • User Interviews & Usability Testing: Use contextual interviews and testing sessions to uncover user behaviour, preferences, and challenges for actionable insights.

Enhanced User Experiences

  • Insight Mapping: Convert research findings into tools like personas and user journeys to guide empathetic design and identify opportunities

  • Accessibility & Analytics Reviews: Assess inclusivity and performance through accessibility audits and data-driven analytics to enhance user experiences

Our research approach is adaptable, ensuring techniques align with your unique project requirements. By analysing user insights and mapping solutions, we provide a strong foundation for creating impactful and user-centred designs.

Allan Noy (Head of Creative)

Want to know more?

If you'd like to read more about how our team have worked with other stakeholders on projects which undertake User Research, Testing and Discoveries, please take a look at our case study page.